Crypto FAQ
Unlock cryptocurrency insights and accelerate growth with our AI-powered analytics. Make data-led decisions for better outcomes.
Your security comes first. Nova Luxeron employs bank‑grade encryption, two‑factor authentication (2FA), and cold storage to safeguard your digital assets. We adhere to strict financial regulations in Ireland and undergo regular audits. Funds are insured against unauthorised access, so you can use our trading platform with confidence.
- Step-by-step guides and dedicated 24/7 support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade.
Withdrawals to bank cards are usually processed within 1–3 business days for most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary depending on your bank and verification status.
We monetise through premium features and volume-based partnerships with exchanges, not from user fees on our trading platform. There are no hidden charges — you’ll always see the exact transaction amount before confirming.
Yes, the Nova Luxeron trading platform is available in most countries worldwide (98+ and counting). During registration on the official website, simply select your country to confirm availability and view local payment options. We adhere to local regulations to keep your trading safe and compliant.
- AI-driven recommendations — get personalised coin suggestions tailored to your risk profile
- Ready-made portfolios – curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals with real-time buy/sell alerts for leading cryptocurrencies
Our support team is on hand 24/7 via live chat and email at info@nova-luxeron.com. For urgent issues, we typically respond within 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Regular audits conducted by independent third‑party firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC verification is required where mandated by law
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Your funds are protected
- Bank-level security (just like your online banking)
- 95% of assets are held offline in cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT) - 0% fee
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all enquiries, please contact our partner broker directly. If you don’t yet have an account with a verified brokerage partner, let us know and we’ll help you get set up. Should you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve the matter.
Support Hours
Our customer service team is available 24/7. On the rare occasion that immediate access isn’t possible, our support specialists will respond to your request promptly.
